New Medicine Service

Get the most from your new prescription with our New Medicine Service, offering expert pharmacist advice and follow-up support to help you take your medicine safely and effectively.

About the New Medicine Service?

Our pharmacy New Medicine Service provides free and confidential support if you’ve been prescribed a new medicine for certain long-term conditions. The service is designed to help you take your medication correctly and get the most benefit from your treatment.

A trained pharmacist will discuss your new prescription with you, answer any questions, and arrange follow-up consultations to check how you’re getting on. There’s no need to see a GP, making it a convenient and accessible way to manage your health with confidence.

How It Works

Frequently Asked Questions

The service is available to patients who have been prescribed a new medicine for certain long-term conditions such as asthma, diabetes, high blood pressure, or heart problems.
You’ll have an initial consultation with a pharmacist soon after starting your new medicine. They’ll explain how to take it, answer your questions, and check for any concerns. Follow-up appointments are then arranged to see how you’re getting on.
No, the New Medicine Service is free through the NHS.
Starting a new medicine can feel overwhelming. This service ensures you take your medication correctly, manage side effects, and get the best possible results from your treatment.

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