New Medicine Service
About the New Medicine Service?
Our pharmacy New Medicine Service provides free and confidential support if you’ve been prescribed a new medicine for certain long-term conditions. The service is designed to help you take your medication correctly and get the most benefit from your treatment.
A trained pharmacist will discuss your new prescription with you, answer any questions, and arrange follow-up consultations to check how you’re getting on. There’s no need to see a GP, making it a convenient and accessible way to manage your health with confidence.
How It Works

Private Consultation
Sit down with a trained pharmacist in a private and confidential setting to talk through your new prescription.

Professional Advice
Your pharmacist will explain how to take your medicine, answer any questions, and check for possible side effects.

Immediate Support
Follow-up consultations are arranged to review your progress, helping you get the most from your treatment.